Privacy Notice & Cookies Policy
At Trilogy Real Estate LLP, we are committed to maintaining the trust and confidence of the visitors to our website and subscribers to our newsletter. Below you will find information concerning the treatment of data collected from the visitors to our website and subscribers to our newsletter.
Visitors to our website
We use a third-party service, Google Analytics, to collect standard internet log information and details of visitors’ behaviour patterns when they visit trilogyproperty.com. We do this to receive data about the number of visitors to each page of the site and this information is processed in a such way that individuals cannot be identified. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.
We will be very clear if we ever wish to collect personally identifiable information through our website. We will state when we are collecting personal information and explain how we intend to use it.
This website is not intended for children and we do not knowingly collect data relating to children.
This website may include links to third-party websites, plug-ins or applications that may allow third-parties to collect or share your personal data. We are not responsible for their use of your personal data and cannot control it. When you leave our website, we encourage you to read the privacy notice of each website you visit.
Newsletter sign up
As part of the registration process for our quarterly e-newsletter we collect personal information; names and email addresses. We collect that information for a number of reasons, such as: to provide you with the content you signed up to receive, to gather an idea of who is interested in the content we provide and to contact you if we need to provide any additional information. We don't rent or trade email lists with other organisations and businesses.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can ask us to rectify or update your personal information at any time by contacting admin@trilogyproperty.com.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our newsletters or by emailing our data controllers on admin@trilogyproperty.com.
Changes to this Privacy Notice
Trilogy may occasionally change this policy by updating this page. You should intermittently check this page to ensure that you are satisfied with any changes. This policy is effective from 25-05-2018.
Cookies Policy
We use a system of classifying the different types of cookies which we use on the website, or which may be used by third-parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains in detail about which cookies we use and why, and the functionality you will lose if you decide to disable them from your device.
What is a cookie?
Cookies are text files containing small amounts of information that are downloaded to your personal computer, mobile or tablet when visiting a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.
How long are cookies stored?
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies have a number of functions, such as allowing you to navigate between pages efficiently, remembering your preferences, and improving the user experience.
You can find more information about cookies at allaboutcookies.org and youronlinechoices.eu.
Cookies used on the website
The following information comes from Squarespace, the hosts of our website:
Authentication, Customization, Security and Other Functional Cookies. Cookies help us verify your Account and device and determine when you’re logged in, so we can make it easier for you to access the Services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials and to remember choices you’ve made on the Services, such as your language preference.
Performance And Analytics. Cookies help us analyze how the Services are being accessed and used, and enable us to track performance of the Services. For example, we use cookies to determine if you viewed a page or opened an email. This helps us provide you with information that you find interesting.
Third Parties. Third Party Services may use cookies to help you sign into their services from our Services. Any such third party cookie usage is governed by the policy of the third party placing the cookie.
Squarespace Ads. We partner with third party publishers, advertising networks and service providers to manage our ads on other sites. Our third party partners may set cookies on your device or browser to gather information about your activities on the Services and other sites you visit, in order to provide you with Squarespace ads. For example, if you visit Squarespace and also use a social media platform, you may see a Squarespace ad in your social media newsfeed or timeline.
Opting Out. You can set your browser to not accept cookies, but this may limit your ability to use the Services. We currently don’t respond to DNT:1 signals from browsers visiting our Services. You can also opt out of receiving interest-based ads from certain ad networks here (or if located in the European Union, here).
Device Identifiers. We use device identifiers on Squarespace web and mobile applications to track, analyze and improve the performance of the Services and our ads.
Third Party Tags. We use and manage third party tags on the website and associated domains of www.squarespace.com and on Squarespace web and mobile applications. Third party tags may take the form of pixels or tracking snippets. We use pixels to learn how you interact with our site pages and emails, and this information helps us and our ad partners provide you with a more tailored experience. We use tracking snippets to capture data from your browser, make requests to a third party partner or set cookies on your device to store data. For example, if you see a Squarespace ad on a social media platform and choose to use Squarespace, we may use a tag to reduce the number of Squarespace ads you see on that platform. We use Google Tag Manager to manage our third party tag usage. This may cause other tags to be activated which may, for their part, collect data and set cookies under certain circumstances. Google Tag Manager does not store this data.
Amending or removing your details
You may amend your registration details at any time or ask us to remove your details from our records by pressing the unsubscribe link at the bottom of each newsletter or by emailing us at admin@trilogyproperty.com. You can also write to us at Trilogy Real Estate LLP, 19 South Molton Lane, London W1K 5LE.
Complaints
In the event of a complaint regarding the Personal Information we hold, please contact our data controllers at admin@trilogyproperty.com.
If you are not satisfied with our use of your personal data or our response to a request you submit to exercise your rights, or if you think that we have breached the GDPR, then you have the right to complain to the ICO. Their contact options can be found at ico.org.uk/concerns/.